Frequently Asked Questions

Frequently Asked Questions2025-11-03T20:06:27+00:00

Health and Safety Training for Your Workplace

Fit4Work Frequently Asked Questions

Fit4Work provides practical, compliant training to help organisations protect their staff and meet UK health and safety requirements.

From DSE Assessments to Manual Handling and People Moving & Handling, our courses are designed and delivered by an experienced physiotherapist with over 20 years in workplace health.

Below you’ll find answers to the most common questions businesses ask about our training.

Can Fit4Work provide remote training?2025-10-30T15:19:11+00:00

Currently, we provide DSE Assessments remotely, via Zoom at the price of £150 per person.

Remote (IOSH Approved) DSE Assessor Training is also available via Zoom, at the price of £220 per person (no VAT payable).

We also provide Remote Manual Handling Train the Trainer courses via Zoom!

Give us a call today to discuss your requirements, and details such as pricing, and availability.

What kind of follow-up support is provided after training?2025-10-30T15:23:08+00:00

After training, Fit4Work can provide supplementary materials, answer queries and perform telephone follow ups to ensure that practices are being implemented.

We also periodically run refresher courses for when training certification needs completing every year.

What if my workplace has special needs (hybrid staff, disabilities, language, shift patterns)?2025-09-15T11:58:40+01:00

Fit4Work is used to adapting training – for example delivering remote options, scheduling outside normal hours, accommodating different learning needs, using interpreters or simplified materials, ensuring accessibility of training spaces.

Please contact us in advance to discuss your specific training requirements.

What is the process to book a course?2025-09-15T11:57:55+01:00

Check upcoming courses on our website, where you can select date/location and book and pay online. Alternatively, you can use our contact form to request in-house delivery, or phone/email if preferred.

Subscribe to our quarterly newsletter to be kept in the loop about when upcoming in-person courses are scheduled and to learn about whe we’re running our popular online Zoom training courses.

For bespoke in-house or tailored training, there’s usually a pre-delivery consultation.

How do you ensure health & safety training stays up to date?2025-09-15T11:55:53+01:00

Fit4Work updates course content in line with the latest HSE legislation, guidance, scientific research, and best practice.

Feedback from previous participants, changes in workplace technologies / environments / remote working are all taken into account.

What kind of certificate will I receive?2025-09-15T11:55:22+01:00

Upon successful completion, you’ll receive a certificate of attendance or achievement; in accredited courses (such as IOSH-approved DSE Assessor Training) the certificate meets recognised external standards.

The certificate can be used in CPD portfolios, compliance records, audits.

How many participants per course work best?2025-09-15T11:54:56+01:00

While Fit4Work can accommodate large or small groups, smaller groups (e.g. up to 10-12 people) often work best – especially for practical training -to ensure adequate attention, interaction, and hands-on practice.

Train-the-Trainer options often involve fewer people to ensure high quality internal trainers.

What delivery formats are available? (In-house vs virtual vs group courses)2025-09-15T11:54:38+01:00

Training courses can be delivered on-site at your premises, virtually (for some types), or in scheduled group sessions.

The format is chosen to maximise learning effectiveness, ease scheduling, and minimise disruption to our clients.

To see which training delivery formats are available, we invite you to browse our Operator Courses, Train the Trainer Courses and see which forthcoming group sessions are available to book online.

Why should my organisation choose Fit4Work over other training providers?2025-09-15T11:47:36+01:00

Fit4Work combines clinical physiotherapy expertise (Angela Hinton), strong experience across sectors, practical, hands-on training, flexible delivery (in-house, remote), accreditation (e.g. IOSH), and the ability to tailor content to your workplace.

This ensures training that’s accredited, relevant, safe, and value-for-money.

What exactly qualifies as Display Screen Equipment (DSE)?2025-09-15T13:46:18+01:00

DSE stands for Display Screen Equipment. Training providers like Fit4Work help businesses to protect employees using a computer workstation, helping individuals to avoid the musculoskeletal injuries that can occur due to improper workstation set up. DSE Assessments promote employee health and safety, and protect businesses from disruption.

DSE includes any workstation using a computer screen – desktops, laptops, tablets, monitors. Key components like the keyboard, mouse, desk, chair, and lighting also count.

If an employee uses a screen for an hour or more continuously, it typically qualifies for DSE regulation requirements.

What is involved in a DSE Assessment?2025-09-15T13:47:20+01:00

Our DSE Assessments include an assessment of:

  • Posture
  • Seating
  • Monitor, keyboard, mouse and other equipment set-up and position

We also include:

  • Training on correct postural alignment when seated
  • On the spot changes to the user’s set-up where possible
  • Exercises to help prevent musculoskeletal injuries if appropriate

A typical assessment at Fit4Work looks at posture, seating, desk & chair setup, screen positioning (height, tilt, distance), keyboard/mouse placement, lighting and glare, and how the user interacts with those elements.

We also provide ergonomic advice, recommend adjustments or equipment, offer posture-correcting exercises, and deliver a follow-up report with actionable recommendations.

Do all employees need a DSE Assessment, including remote or home workers?2025-09-15T13:48:01+01:00

Yes. Employees who use display screen equipment for at least one continuous hour a day are legally required to have a DSE Assessment, whether they are in the office or working remotely.

Employers must ensure remote/home workers have safe and appropriate setups.

How often should DSE Assessments be repeated?2025-09-15T13:48:49+01:00

Fit4Work recommends that assessments be reviewed at least every 1-2 years, or sooner if there are significant changes (new equipment, new workstation, changes in health, changes in working arrangements).

DSE Assessments are also required when a new employee starts, or when an existing employee reports discomfort or injury.

How long does a DSE Assessment take?2025-09-15T13:49:09+01:00

Typically about 30 minutes per individual for the assessment itself. Additional time may be required if on-site adjustments, training or consultation beyond the assessment are needed.

Is DSE Assessor Training necessary, and what does it cover?2025-09-15T13:50:10+01:00

If a business wants to do assessments in-house, then yes – DSE Assessor Training gives staff the skills to assess workstations, understand relevant legislation, spot ergonomic risks, prescribe changes, and monitor compliance.

The training includes posture, anatomy, risk factors, equipment suitability, practical assessment, and reporting.

How is remote DSE Assessment done effectively?2025-09-15T13:51:32+01:00

Remote assessments are done via video call (Zoom, Teams etc). The user shows their workstation setup via camera; we guide them through posture, chair/monitor setup, lighting etc. We still deliver a written /digital report. It works well with good photos or video from the user, and is ideal for remote/hybrid workers.

Are DSE Assessments a legal requirement?2025-09-15T13:52:11+01:00

DSE Assessments are required by law for all employees using computer workstations (display screen equipment) daily for an hour or more a day, and help businesses to meet the requirements of the Health and Safety (Display Screen Equipment) Regulations 1992.

What legal or regulatory standards do DSE Assessments satisfy?2025-09-15T13:52:47+01:00

Assessments meet the requirements under the Health and Safety (Display Screen Equipment) Regulations 1992 (as amended), plus related HSE guidance.

Using an IOSH-approved assessor helps satisfy Health & Safety law, reduce risk of musculoskeletal issues, and shows due diligence in case of audits or claims.

How frequently should we provide DSE assessments?2025-09-15T13:53:22+01:00

DSE Assessments are required whenever changes are made to computer workstations, or when a new employee who will utilise display screen equipment joins a business. With both of these things in mind, we recommend scheduling DSE Assessments every 1-2 years.

Can’t we carry out DSE Assessments in-house?2025-09-15T13:53:43+01:00

Businesses can deploy their own DSE Assessments inhouse with the help of our (IOSH Approved) DSE Assessor Training courses. In just 6 hours, we can train employees to provide high-quality assessments inhouse, helping businesses to save money in the future, whilst protecting their people and meeting laws and regulations.

Are your DSE Training Courses IOSH Approved?2025-09-15T13:54:09+01:00

Our DSE Assessor Training course is IOSH Approved and meets the highest continuing professional development standards.

What is People Moving & Handling Training and who needs it?2025-09-15T13:55:24+01:00

People Moving & Handling Training courses protect individuals involved in patient care and the physical moving of people, helping to prevent injuries to both parties.

This training is for employees who physically assist people (e.g. patients or service users) in moving, repositioning or handling – commonly in care homes, hospitals, day centres, home care.

Patient Moving & Handling training teaches safe techniques to protect both caregivers and those they assist.

What topics are covered in People Moving & Handling training?2025-09-15T13:56:33+01:00

Our highly practical People Moving & Handling Training courses are tailored to the delegates attending, and the setting they work in.

The course explores:

  • Risk Assessments
  • The legislation and legal requirements surrounding Moving & Handling
  • Anatomy of the spine: how and why injuries occur
  • Postures to avoid
  • Demonstration and practice of correct handling techniques
  • The correct use of equipment

Topics include risk assessment in moving people, legal responsibilities, anatomy of the spine and biomechanics, correct posture and techniques, use of handling equipment (slings, hoists etc), safe transfer and repositioning methods, avoidance of injury, practical hands-on practice/demonstrations, plus identifying and mitigating hazards in real work environments.

Is People Moving & Handling training legally required?2025-09-15T13:57:41+01:00

Yes. Where employees are involved in moving or handling people, there are legal and statutory duties under the Manual Handling Operations Regulations 1992, Health and Safety at Work Act 1974, and related legislation. Employers must ensure staff are competent (and competent means trained) to reduce risk of harm.

It is mandatory for organisations to provide People Moving & Handling Training for all employees handling people at work. Fit4Work help organisations such as hospitals, care homes, day centres, and those individuals providing care in patients meet Health and Safety at Work etc Act 1974 and Manual Handling Operations Regulations 1992 regulations.

How long is the People Moving & Handling training course?2025-09-15T13:58:03+01:00

Typically, the full course is one day. Refresher or half-day modules are offered, especially if staff already have previous training. The time includes practical sessions and theory.

How often should People Moving & Handling training be refreshed?2025-09-15T15:53:51+01:00

Annually is the standard recommendation by HSE and Fit4Work. However, refresher training should also happen whenever there are changes: new equipment, new procedures, or if staff report issues/injuries.

Can the People Moving & Handling course be tailored to specific care settings?2025-09-15T15:54:56+01:00

Absolutely. Fit4Work tailors examples, case studies, and practice to fit your setting – care homes, hospital wards, in-home care givers. Equipment used in your workplace can be used during training to make it as relevant and practical as possible.

What’s the difference between the theory and practical components of People Moving & Handling training?2025-09-15T16:03:45+01:00

Theory covers legislation, anatomy, risk assessments, posture and safe practice. Practical parts include demonstrations, hands-on practice, using handling equipment, transfers and moving people, safety drills. Both are essential – practical practice ensures techniques can be applied safely, theory ensures understanding of why.

Can we train some of our staff as internal trainers for people moving & handling?2025-09-15T16:05:11+01:00

Yes. Fit4Work offers a Train-the-Trainer programme for People Moving & Handling.

Businesses can deploy their own People Moving & Handling Training inhouse with the help of our People Moving & Handling Train the Trainer courses.

The four-day train the trainer courses are delivered across two consecutive days over two weeks (two consecutive days – one week, two consecutive days – the following week), and help businesses to save money in the future and increase the delivery of new skills throughout the organisation.

This enables internal staff to lead training, helping embed best practice, maintain consistency, and reduce long-term dependency on external training.

What is Manual Handling Training and who should receive it?2025-09-15T16:10:14+01:00

Manual Handling Training protects individuals who are required to carry, handle and move objects in their work. Providing delegates with the techniques to avoid injuries, Manual Handling Training promotes employee health and safety, and by doing so, maximises productivity in the workplace.

Manual Handling Training is for any employee who lifts, carries, pushes or pulls objects at work: from warehouse workers, facilities staff, retail staff, to office staff moving boxes. It gives skills for safe handling to reduce risk of injury.

What is involved in Manual Handling Training?2025-09-15T16:11:23+01:00

The course includes demonstrations of correct lifting technique, load assessment, handling challenging loads, activating core stability muscles, safe posture, back care exercises, use of mechanical aids where appropriate, and real-life practice moving loads in your working environment.

Our Manual Handling Training explores:

  • Manual handling regulations
  • The effects of unskilled handling techniques
  • The anatomy of the spine and the effects of poor handling techniques on the body
  • Video presentations analysing incorrect handling techniques

We also delve into:

  • The core stability muscles, and how to activate them to stabilise the spine
  • Practical handling of loads to ensure correct techniques have been learned
  • Back care management: demonstration of, and participation in, suitable exercises to promote a healthy spine at work and at home
Is Manual Handling Training legally required?2025-09-15T16:20:31+01:00

Yes. Under the Manual Handling Operations Regulations 1992, employers must ensure that manual handling tasks which pose a risk are assessed and that staff are trained to handle loads safely.

Businesses that require employees the move, lift or carry objects at work, are required to provide Manual Handling Training to reduce the risk of injury to employees. Fit4Work’s Manual Handling Training courses can help employees to meet mandatory Manual Handling Operations Regulations 1992.

How long does the Manual Handling course take?2025-09-15T16:27:22+01:00

Fit4Work’s Manual Handling course is typically a half-day (approx 3-4 hours), including both theory and hands-on practice. The exact duration can vary depending on group size and specific workplace context.

How frequently should Manual Handling Training be refreshed?2025-09-15T16:21:41+01:00

At least once per year is recommended. Also, if processes change (new equipment, new handling tasks), or if staff report discomfort or injury, training should be revisited.

The HSE recommend that Manual Handling Training should be refreshed annually (once a year). At Fit4Work, we advise that you schedule sessions ahead of time, so you can get down to business and wait for us to remind you of your upcoming training when the time comes.

Can Manual Handling Training be delivered in-house?2025-09-15T16:22:20+01:00

Yes. Fit4Work brings the training to your site so staff can practice in the actual work environment. This increases relevance and helps identify real hazards in your workspace.

Are there Train-the-Trainer options for Manual Handling?2025-09-15T16:23:36+01:00

Yes. The Train-the-Trainer program lets you build internal capacity so selected staff can deliver Manual Handling training to others in your organisation, following a thorough two-day format (spread over set days/weeks as needed).

Businesses can deploy their own Manual Handling Training inhouse with the help of our Manual Handling Train the Trainer courses. In just two consecutive days across one week, Fit4Work’s Angela Hinton can train employees to provide high-quality Manual Handling training inhouse, saving the company money in the future and increasing the delivery of new skills throughout the organisation.

What should employers do to prepare for Manual Handling Training?2025-09-15T16:24:00+01:00

Employers can help by providing details of typical manual handling tasks (types of loads, weights, frequency), access to any mechanical aids used, photos or video if required, a space for practical practice, and ensuring participants wear appropriate clothing/shoes.

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Are you unsure which course is right for your team?

We’re here to help. Contact Fit4Work today to discuss how we can tailor training to suit your workplace.

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